What we keep, and what we don’t.
WiishWall (“we”, “us”, or “our”) is committed to protecting your privacy. This document explains, in plain language, what we collect, how we use it, and the choices you have.
We do not sell, rent, or share your data for marketing. Not now, not ever.
WHAT WE COLLECT
Only what the service needs to work — nothing offered up to advertisers, nothing kept for the sake of it.
We collect a few categories of information, each tied to a specific purpose:
- Account information — your email address and display name when you create an account.
- Collection content — details you provide when creating a page (recipient name, occasion, dates, theme preferences).
- Contributor content — names, messages, and optional photos submitted by contributors. Contributors provide this voluntarily and do not need an account.
- Profile photo — an optional avatar image you upload to your profile.
- Usage data — basic analytics such as pages visited and device type, collected to improve the service.
HOW WE USE IT
Your data is used to:
- Provide, maintain, and improve the WiishWall service.
- Authenticate your account and manage sessions.
- Display wall content to intended recipients and contributors.
- Send transactional emails related to your account (e.g. password resets).
- Monitor and prevent abuse or unauthorised access.
COOKIES & TRACKING
We use cookies for a small, transparent set of purposes:
- Authentication cookies — essential cookies set by Supabase to manage your login session. Strictly necessary.
- Visitor ID (
wishwall_vid) — a first-party HttpOnly cookie used to count unique page views on wish walls. Functional, not behavioural — not used for advertising or shared with third parties. Strictly necessary. - Preferences — a cookie to remember your cookie consent choice.
We do not use advertising cookies or third-party tracking pixels. For the full inventory, see our Cookie Policy.
THIRD-PARTY SERVICES
A small number of vendors help us operate WiishWall:
- Supabase — database hosting, authentication, and file storage. Privacy policy.
- Vercel — website hosting and content delivery. Privacy policy.
- Google Fonts — font delivery. Google may collect your IP address. Privacy policy.
STORAGE & SECURITY
Your data is stored on Supabase infrastructure with encryption at rest and in transit. Uploaded images live in secure cloud storage. We implement industry-standard security measures, including row-level security policies that ensure users can only access their own data.
RETENTION & DELETION
We retain your data for as long as your account is active. You can delete individual walls and wishes at any time. You can permanently delete your entire account and all associated data from your account settings. Upon account deletion, all your pages, wishes, and uploaded images are permanently removed within thirty days.
DATA TRANSFERS
Your data may be processed in the United States or other countries where our service providers operate. By using WiishWall, you consent to the transfer of your data to these locations. We ensure that appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
YOUR RIGHTS
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict the processing of your data.
- Request a portable copy of your data.
To exercise any of these rights, please contact us.
CHILDREN'S PRIVACY
WiishWall is not directed at children under the age of thirteen. We do not knowingly collect personal information from children under thirteen. If you believe a child under thirteen has provided us with personal data, please contact us and we will promptly delete that information.
CHANGES & CONTACT
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Your continued use of WiishWall after changes are posted constitutes acceptance of the updated policy.
For privacy-related questions or to exercise your data rights, write to us at privacy@wiishwall.com or visit our contact page.